Frequently Asked Questions
The FDA does not require a gluten free certification logo. It does require a food that is comprised of gluten free ingredients to measure fewer than 20ppm of gluten. Laura’s Gourmet Granola has fewer than 2.5 ppm established through independent third party testing. Click here to request a copy of our testing results.
Honey is not considered a vegan ingredient due to the involvement of bees in its making. Agave, however, is a truly plant based ingredient with no animal involvement.
Did you know that every single ingredient in any Laura’s Gourmet Granola flavor is all natural. Not one of our flavors includes anything unnatural (also known as on the “boot list”), thus allowing your favorite retailer to offer us with a clear conscience.
Laura’s Gourmet Granola offers flat rate shipping of $6 for orders of 4 or more pounds, and $12 for 12 pounds or more. We ship UPS Ground and send you a tracking number upon shipping.
Laura’s Gourmet Granola accepts all major credit cards, including Visa, MasterCard and American Express.
Laura’s Gourmet Granola will ship the same or next business day as an order is received. The receiving address distance from Arizona dictates the length of time it will take for your order to arrive. Typically, up to one week to the East Coast, and three days or fewer to the western half of the country.
Laura’s Gourmet Granola uses SSL to protect your data. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.
Upon receipt, your order is staged in our facility in Tempe, Arizona. A shipping label is created for UPS and a packing slip to confirm the items in your order. Orders are then picked up by UPS for processing. A tracking number is sent to the email address placed with your order. Notifications are sent when the label has been created, if there is an issue with delivery, and once the delivery has been made.
Laura’s Gourmet Granola will generate a confirmation email and receipt sent to your inbox once you have placed your order. If you require something additional, please don’t hesitate to email us and we can send an additional invoice. A packing slip identifying the items you have ordered is shipped with your order.